Rev. 11/2024
Facts
What Does Vacationland Federal Credit Union Do With Your Personal Information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons VacationLand FCU chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does VacationLand FCU share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | YES | NO |
| For our marketing purposes— to offer our products and services to you | YES | NO |
| For joint marketing with other financial companies | YES | NO |
| For our affiliates’ everyday business purposes— information about your transactions and experiences | NO | WE DON’T SHARE |
| For our affiliates’ everyday business purposes— information about your creditworthiness | NO | WE DON’T SHARE |
| For nonaffiliates to market to you | NO | WE DON’T SHARE |
Questions? Call 800.691.9299 or go to https://www.vlfcu.org
Who we are
Who is providing this notice?
VACATIONLAND FEDERAL CREDIT UNION
P.O. BOX 2257 – SANDUSKY, OH 44871-2257
What we do
How does VacationLand FCU protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
VacationLand FCU regularly tests and assesses its information security measures as necessary to protect member information.
How does VacationLand FCU collect my personal information?
We collect your personal information, for example, when you
- Open an account or Apply for a loan
- Pay your bills or File an insurance claim
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- VacationLand Federal Credit Union does not share with our affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- VacationLand Federal Credit Union does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include insurance, ATM/debit, credit card, and other financial service companies.
Effective Date: 11/08/2024
Biometric Information Privacy Policy and Consent
Scope and Overview
This policy outlines how VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.
Biometric Data Defined
As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.
Disclosure and Authorization Policy
To the extent that VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, VacationLand Federal Credit Union must first:
- Inform each consumer that VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the consumer’s biometric data, and that VacationLand Federal Credit Union is providing such biometric data to its vendors and the licensor of VacationLand Federal Credit Union’s consumer verification software;
- Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and
- Receive consent by the consumer authorizing VacationLand Federal Credit Union, its vendors, and/or VacationLand Federal Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by VacationLand Federal Credit Union, and for VacationLand Federal Credit Union to provide such biometric data to its vendors and the licensor of VacationLand Federal Credit Union’s consumer verification software.
- VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from consumers’ biometric data; provided, however, that VacationLand Federal Credit Union’s vendors and the licensor of VacationLand Federal Credit Union’s consumer verification software may be paid for products or services used by VacationLand Federal Credit Union that utilize such biometric data.
This policy is intended to comply with all federal, state, and local laws.
Purpose for the Collection of Biometric Data
VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.
Disclosure
VacationLand Federal Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of VacationLand Federal Credit Union’s consumer verification software providing products and services using biometric data without/unless:
- First obtaining consumer consent to such disclosure or dissemination;
- The disclosed data completes a financial transaction requested or authorized by the consumer;
- Disclosure is required by law or ordinance; or
- Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.
Security
VacationLand Federal Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which VacationLand Federal Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.
Retention
VacationLand Federal Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of VacationLand Federal Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:
- The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;
- Request of consumer to destroy the biometric data; or
- Within 30 days of consumer’s provisioning of biometric data.
Contact Information
If you have any questions about our use, storage, or security of your biometric data you can contact us at: webinquiry@vlfcu.org.
Biometric Information Consumer Consent
As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by VacationLand Federal Credit Union, its vendors, and/or the licensor of VacationLand Federal Credit Union’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning VacationLand Federal Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.